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Virtual Number

Soar high with easier customer communication

Our Features

A Virtual Phone Number takes your communication capability to a whole new level. Calls placed at your virtual phone number are routed to your agent's number directly, eliminating the need to stick to their landline or office desk to attend calls. This brings mobility in your team's working, thereby increasing your productivity. A Virtual Phone System is a cloud based solution that is extremely affordable option that minimizes the chances of your team missing any important customer call:


IVR System

Welcome your callers with a customized voice
message and provide them a better experience

Call forwarding

Bring mobility in your team call handling as calls
are forwarded directly on your agent's phone

Call History Reports

Generate reports dynamically by date, length of call,
or calls to or from a specific number. Use Call History to
build customer databases, monitor campaigns and more

Monitor Recorded Calls

Listen to your voice mail messages, your recorded calls. Search for recorded calls by date, recording, or from/to a specific number.

Real Time Call Information

Real Time Call information is stored and provides the name and phone numbers of all callers, even if the line is busy, unanswered, or the call is blocked.

Customer support

Our Best Operating Support System ensures to attend your call in case of any support or help required . Our self care portal also allow you to customised the complete call routing as per your requirement

Advantages

Our safe online portal is included free with Virtual Number solution . Once logged into your account, you will be able to change your configuration, view your call detail reports, set up/add features, plus much more – all with the click of a mouse

Cost Savings

Our Virtual Number services is cost effective which can be used for any segment

Productivity On The Move

Virtual number is a flexible solution which can be used even if you move or you're relocating to a new location without change the number

Fast To Set Up.

With the help of Our online tool , you can set up the solution fast

Voice Clearity: The most powerful Text & Voice solution provider is just one call away from you

Why Choose Us

Instantly Activate Your Own Virtual Number

Frequently Asked Questions

How do I get a virtual phone number?

A Virtual number can be purchased from us with an option of easy to remember number. Choose the DID Number which will be provided by us for forwarding. Once call forwarding is set , our cloud is ready to receive all incoming calls coming on virtual number . Now, when anyone calls your 'virtual number,' those calls will be forwarded to your land line or cellular number

What is the timeline for activation of Virtual Number

It takes 3-5 days to live the number with Solution

I already have virtual phone numbers, can I use this number ?

Yes you can still continue using the your existing virtual number, but you have to only subscribe our cloud services

Do I need to provide special documentation to get an Indian business phone number?

There are no special documentation requirements to get toll free or local virtual numbers in India.

What other services can VCC offer to help my business?

A toll free number is a phone number that you can dial without being charged. Toll Number is a partial paid service wherein both the parties are charged.

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